Privacy policy

OSAKA GESTHOUSE HIVE (hereinafter referred to as "our accommodation") has established a personal information protection policy as follows, has established a system for personal information protection, and has all employees thoroughly recognize the importance of personal information protection and make efforts. We will promote the protection of personal information.

Management of personal information

Our hotel maintains and maintains a security system maintenance and management system to keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification and leakage of personal information. We will take necessary measures such as thorough and implement safety measures and strictly manage personal information.

Purpose of use of personal information

Personal information kept from customers will be used for sending e-mails and documents as a response to inquiries from our hotel, business guidance and questions.

Prohibition of disclosure / provision of personal information to third parties

Our hotel appropriately manages personal information collected from customers and does not disclose personal information to third parties except in the following cases.

・ When there is customer consent
・When we disclose to the contractor that our hotel outsources to perform the service you want
・When it is necessary to disclose based on the law

Safety measures of personal information

We have taken all possible security measures to ensure the accuracy and security of personal information.

Your inquiry

If the customer wishes to inquire, correct or delete the personal information of the individual, we will respond after confirming the identity.

Compliance and review of laws and regulations

While complying with Japanese laws and regulations applied to personal information held by the hotel and other norms, we will review the contents of this policy as appropriate and strive to improve it.

Please contact the following if you have any inquiries regarding the handling of personal information of our hotel.
〒543-0045 Osaka City Tennoji Ward Teradacho 2 chome 4-14
TEL:06-6136-7442(BUSINESS HOUR 9:00〜25:00)