Inside of HIVE
May I smoke?
Smoking is prohibited inside the guesthouse.
Can we use the laundry machines and shower rooms anytime?
The laundry room is available from 7AM - 11PM.
The bath room is available 24 hours.
About check-in & check-out
Is it possible to leave our luggage before check-in and go out?
We can store your lauggage. However we have limitted space.
However, we have limited space.
Can we check-in after check-in time?
Only when you let us know that in advance, you may check-in until 25:00 (1 am).
However we would like you take note that you will be charged an extra 500 yen for a late check-in fee.
Can we stay at your hostel after we check-out?
In the case of checking out after 12 pm, you will be charged and extra days' room rate.
Can I pay with credit card?
Yes, we accept credit card
(Visa, Mastercard, JCBDinners, American Express)
Dose it take the cancellation fee?
You can cancel without paying a cancellation fee if it 7 days before your reservation.
A 50% charge will be incurred if cancelled 7-4 days before, and a 100% charge if cancelled 72 hours before.
Can you accommodate minors?
People who are under 18 years-old need to stay with their gurdiands or their permissions.
What should I do if I come back after 11 PM?
The entrans door will be locked at 11 pm, so please push the pin code on the door.
Can I invite friends here?
Sorry, non-guests are not allowed at the guesthouse.
Can I send that baggage?
No you can not.
Can you keep my valuables?
No. Guests are responsible for their items.
Do you have a parking lot?
However, there is a coin-operated parking lot near the guesthouse.
Is it possible to change rooms?
Rooms cannot be changed unless under special circumstances.
I'd like to lie by the side of someone.There is a limit to one person per one bed. If you would like to share a bed, there are twin rooms available for up to four people.